To find out if your health insurance plan covers naturopathic benefits, simply call and ask them. If your plan does not cover naturopathic care, we recommend that you ask your provider whether they have any plans that do. It may be that you can find a plan that more closely matches the sort of coverage and care you wish to have, without too significant a change in your monthly premium.
We are currently contracted with Aetna, Blue Cross Blue Shield, Cigna, Kaiser (CHP), Lifewise, Moda Health, Multi-Plan, PacificSource, Providence and UnitedHealthcare.
Starting 10/1/2019 we will remain contracted with Aetna, Regence Blue Cross Blue Shield of Oregon, Moda Health, PacificSource, and Providence Preferred PPO.
If we are not contracted with your insurance plan we will provide you with a superbill showing services paid for that you can submit to your insurance for reimbursement. Examples of popular plans with out of network benefits include Multi-Plan and First Choice Health, but we recommend contacting your insurance directly to verify benefits.
Please inquire with your insurance company to ensure your plan has naturopathic benefits as each plan is unique regardless of carrier and network participation.
Do you work with a specific lab?
Our office works with a variety of laboratories as not all laboratories offer all tests.
Are the labs in-network with my insurance company?
Not all, but many, of our patient’s preventative labs are run through laboratories that bill insurance directly. However, many of the labs we recommend are so specialized that insurance companies will not pay for the full panel – most offer very competitive cash rates. We will inform you if the laboratory does not offer to bill insurance.
How do I know if my labs will be covered by insurance?
We will try to let you know if a laboratory test we are recommending is not covered by insurance, however it is ultimately your responsibility to understand your insurance benefits. As a courtesy our office monitors your insurance to the best of our ability in order to help you get the most out of your benefits.
If your insurance is being billed for laboratory testing you will be responsible for any copays or deductibles that are assessed. We cannot waive or lower these charges.
What do I need to pay for up front?
Our office assesses a $20 laboratory fee to support the cost of our in-house laboratory. This charge is not billable to insurance. If any of your labs are being sent to a specialty laboratory, many require payment up front even when they are courtesy billing your insurance plan. For patients using insurance, although we collect many lab charges up front there is always the chance of a remaining balance after your insurance is billed.
Can I go somewhere else to get my blood drawn?
Of course. There are many other labs in the area, however not all of them work with the laboratories our office works with. Please ask for specifics. (We also think we have one of the best phlebotomists around…not to brag or anything.)